Privacy Policy

Who we are

PlantScan is a plant diagnosis support and care tracking app designed to help identify issues, apply concrete actions, and track progress over time.

If you are under 16 (or the legal age in your country), you are not authorized to use PlantScan.

1. Data controller

Developer / Publisher: Louis Leibovici

Country: France

Contact email: contact@artenas.ai

2. Data processed

  • Account: email, hashed password, first name (optional).
  • Plant content: photos, species, symptoms, care notes, reminder settings.
  • Usage: interactions and usage stats (pseudonymized/aggregated when possible).
  • Technical: device, OS, app version, technical identifiers, logs/crash (if enabled).
  • Notifications: permission status + push token.

3. Processing purposes

  • Provide core app features.
  • Deliver probable diagnosis and action plans.
  • Organize reminders and plant follow-up.
  • Improve experience and performance.
  • Ensure security and prevent abuse.

4. Legal bases

  • Contractual necessity (TOS execution).
  • Legitimate interest (security, product improvement).
  • Explicit consent (notably for uploaded photos/content), which can be withdrawn at any time.

5. Analytics and processors

PlantScan relies on trusted processors for infrastructure, analytics, and subscriptions (Supabase, PostHog, Looker Studio, RevenueCat). They act under PlantScan instructions and are bound by confidentiality and security obligations. PlantScan never sells personal data.

6. Data retention

  • Account and content: while the account is active.
  • Technical and analytics data: limited retention periods.
  • Account deletion: deletion/anonymization within 30 days max.

7. International transfers

When processors operate outside the EEA, appropriate safeguards are implemented (e.g., standard contractual clauses).

8. Your rights

You may request access, correction, deletion, limitation, objection, or portability, and withdraw consent.

Contact: contact@artenas.ai

You may also lodge a complaint with your local authority.

9. Account deletion

You can request deletion of your account at any time. Requests are handled within a reasonable timeframe.

10. Updates

This privacy policy may be updated. The latest version is always available here.